Back in June, I switched from Rogers over to Koodo. I live in a basement apartment in Nepean, just west of downtown Ottawa so I'm well within the "Ottawa" area and not in some rural part of town. Also, I never had problems calling previously. Now I get a single bar, my calls don't go out and even when I move to the main floor next to a window I only gain a single bar more. (I'm using a Galaxy S4 with latest updates) The first couple of months I thought I could live with it, but not being able to make a call and hunt for windows is really getting annoying. Is the problem the signal/spectrum that Koodo uses? Could the phone be defective? Is there a cheap way of boosting the signal somehow? Any help/suggestions appreciated!