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short code to 733455


I am unable to send short code reply to the following no - +1733455 belongs to YHMH Patient portal service. So unable to use the service for getting SMS alert for prescription refill reminder. When I reply YES, the Text is not sent back and it stays as "Sending". Could you please fix the issue at the earliest opportunity?

8 replies

Userlevel 7
What phone are you using and what app are you using to send out the text messages?
I am using Nexus 5 and using native SMS app / Hangout comes with lollipop.
Userlevel 7
King Natarajan wrote:

I am using Nexus 5 and using native SMS app / Hangout comes with lollipop.

Take a look at this thread on the google forums:
https://productforums.google.com/forum/#!topic/hangouts/U17vrcu0i4k

Try checking your app permissions and clearing the cache for it. 
Userlevel 5
I think you need wifi or Data connection for Hangouts

Userlevel 7
Spence wrote:

I think you need wifi or Data connection for Hangouts

not if your using it for SMS. 
Userlevel 5
Spence wrote:

I think you need wifi or Data connection for Hangouts

ok,  good to know
Though I have data plan on my phone, Since Hangout being the native app for sending SMS, using it. Its also interesting that SMS to 733455 is successful via Rogers & Fido.... Chatr faces the similar issue like Koodo.
Userlevel 7
Badge +4
Have you tried using a different Messenger app, check out Google's own Messenger app herehttps://play.google.com/store/apps/details?id=com.google.android.apps.messaging

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