So, so frustrating. I have been trying to order the Galaxy S8+ for days, and it wouldn't let me ship to anywhere but my billing address. I am working/living in Northern Alberta, and my billing address is my house back in Nova Scotia.
I rarely have time to call in, as I work night-shift and sleep during hours of operation. I finally got a hold of a rep, who told me to go ahead and order the S8+ and he will make sure that the warehouse gets his message to ship to my location instead of my billing address. It took about twenty minutes for this rep to take down my address, as he made me spell out every letter phonetically. He ensured me that everything would be fine, and I would be emailed with a confirmation of the change soon.
I received no such email, so I emailed the Koodo web-store. No reply. I have just received and order shipment confirmation that my phone has been shipped to NOVA SCOTIA. I am not in Nova Scotia and will not be for months! I would have been better off waiting until the phone came in store. Is there a way to cancel everything, so I can just order it directly from Samsung? Why was I told by Koodo that my phone would be shipped to me? This is ridiculously frustrating.