Koodo Community

Community

Solved

Sending texts, recipients not receiving


I just signed up with Koodo on Friday. On Saturday, I sent a text to a long distance # in Canada, and on Sunday I sent 4 to another number in the US. Neither of those people received my texts. It's a Samsung Galaxy S5

3 replies

Userlevel 7
Badge +4
When you say 'Long Distance Number" did you put 10 digits in the To: box,   or 11?
11
Userlevel 7
Badge +4
Tammy Chamberlain wrote:

11

That would be the problem, then. In Canada & USA you only need to use 10 digits. for Instance, a text to a friend in Vancouver might be 604 340 1234, in Halifax, 902 786 1234.

Reply