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Sending out my phone for repairs


I currently owe money on my account; would I be able to send my phone out for repairs through a koodo store if this is the case?
Phone is an HTC M9
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Best answer by Mayumi 11 December 2015, 20:37

If you bought your phone from Koodo, they should be able to send it for repair.
Also if it's not physical/water damage, they might be able to repair it under warranty.  They will contact you if it will cost you, then you can decide go for it or not.
You need to go to Koodo store (not retail store) and they will help you out.

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Userlevel 7
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If you bought your phone from Koodo, they should be able to send it for repair.
Also if it's not physical/water damage, they might be able to repair it under warranty.  They will contact you if it will cost you, then you can decide go for it or not.
You need to go to Koodo store (not retail store) and they will help you out.

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