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Selected 13$ Tab Med on new phone, Checkout shows as 15$ a month? - Fix your site please


Just placed my order for an LG G4 that shows 90$ discount so total 310$ on the tab (med) with the explanation of 13$ per month for 23months and the last month as 11$ to round off.  When i proceed to checkout it shows as 0 due now but 15$ per month for tab med.  I am hoping the actual update works as i cant see my balance yet on my tab, wish the self serve worked so i could use it without worry.

It also looped me a dozen times to log into self serve or select another province when trying to update my plan.  

2 replies

Userlevel 5
Hey Emilie,

Could you please login to your Self-Serve and check your Tab Balance and your Tab charge?

Thanks! 
Nabil wrote:

Hey Emilie,

Could you please login to your Self-Serve and check your Tab Balance and your Tab ch...

well the amount is correct but its on the wrong account

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