Koodo Community



Seasonal Hold ?

I'm leaving the country for 4 months, and need to put my plan on a seasonal hold. I understand how the hold works, I am just wondering how soon the changes take place. Will it be effective as soon as I switch the plans or do I need to do it a certain amount of time prior? Thanks!

4 replies

Userlevel 7
Within fifteen minutes of switching. It's recommended yoiu not use your device once you switch plans
Perfect, I'll wait until the day I leave to put it on hold then. Thank you!
Just remember that you still need to pay your bill each month.
Userlevel 6
Also, when you come back and the plan you had is no longer available you won't be able to switch back to it, you will have to pick whatever is available at the time.