I factory reset a Moto g 3rd gen after the front facing camera suddenly failed - no system or app updates when it happened - just suddenly the button/icon wasn't there in any app, no way to switch from rear camera. After googling (reinstalling camera app, clearing its cache/data, the camera app's and skype's (where I first noticed the front camera has failed) too and trying another camera app nothing, so I went and at a kiosk the suggestion was likely hardware failure but try reset first. A couple of questions:
- After reset it asks to set up the sd card that was in it and was in use before, I guess I have to use the portable storage option not the internal storage option because the internal storage option will reformat the card and erase the stuff on it?
-Originally when I bought phone and card the card *may* have been set as internal storage, that's irrelevant in this 'second time' set up?
-What happens to sms messages? they are lost after factory reset?! Unlike photos and contacts they were not backed by me, or at least I don't think so.