Koodo Community



Samsung s6 is stuck on emergency calls only

I got my Samsung s6 two days ago and it has been going in and out of "emergency mode". Today it was working this morning until 8 and now it is constantly on "emergency calls only" even if I restart the phone

5 replies

Userlevel 7
Try removing your sim and putting it back in. It could be slightly off from the proper position causing it to go in and out of service
Userlevel 7
Is the screen locked? You can only make emergency s with the screen locked. Did you change your network settings and say use GSM or 2G only? Koodo doesn't have a 2G or GSM network so change it to gsm/wcdma/lte auto
Userlevel 5
Hey Jennifer! Did Ahmad or Chad's suggestions help? Keep us posted!
I called a Koodo guy and he suggested Chad's idea and it worked! THanks Chad!
Userlevel 5
Awesome! Thank you Chad 🙂