I purchased a Samsung Galaxy S6 from Wind mobile and have recently come to my senses and joined Koodo but for some reason I am not able to connect to LTE. In my manual network selection I only have options for WCDMA and GSM, no options for LTE.
I went to the Koodo store and they tested the SIM and it connected just fine to LTE on a different device.
The model # is SM-G925W8 and as far as I can see I should be able to connect to LTE but for whatever reason it is not working.
Has anyone heard of this or know a solution? So far I have been pushed from Koodo to the manufacturer and back so it has been a little frustrating. Thanks for all your help!