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Samsung phone cant send or receive picture messages

I have a samsung galaxy rugby from telus. i have already changed my apn settings to koodo, but still cannot send or receive picture messages. my data is on. can anybody help me? please

2 replies

Userlevel 1
Powercycle, pull out battery SIM for few seconds, test your phone for calls/data, get rid of unwanted messages in your inbox to free more space for incoming/outgoing messages, check your messaging center number +16475800172
Youd did the right thing by setting and selecting the koodo apn. And just to add to what Mat said , if still not working call 611 and select the option 5 for tech support .