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samsung galaxy s3 email problem


i can't access my email on my samsung galaxy s3. it kept saying sign in failed and never working. keeps saying authentication fail. can't even add account. can anyone help as i use my email for business. thanks

5 replies

Userlevel 5
Did it ever work on that Phone?
Are you sure password is correct?
Can you access your email on a computer?

Yeah its always worked and have never changed password. Works on a computer though.
Userlevel 7
adam wrote:

Yeah its always worked and have never changed password. Works on a computer though.

What email service (gmail etc) do you use?
adam wrote:

Yeah its always worked and have never changed password. Works on a computer though.

Hotmail. Even my gmail account i can't send messages either.
Userlevel 5
adam wrote:

Yeah its always worked and have never changed password. Works on a computer though.

For that issue you would normally just remove the email accounts and add back again.
But, if you cant add account, Than unfortunately you may be looking at a Factory reset.

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