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SAMSUNG GALAXY GRAND PRIME , ISSUES WITH HARD RESET!


[b][i]SM-G530W
[b][i]8GB

[b][i]I need help getting my email for google to accept on my grand prime.

[b][i]best way to tell you what happened it froze on boot screen
[b][i]should I take it back or is their a way to by the google cause my password and
[b][i]email are correct..

[b][i]Thanks !

4 replies

Userlevel 7
Badge +4
I don't follow. Is there a problem with your phone or with your Google account?
email an password work.
my GP froze a day ago
walmart employee hard reset it at the mobile centre

Userlevel 7
Daniel MACMURTRY wrote:

email an password work.
my GP froze a day ago
walmart employee hard reset it at the mobile centre

So your GP won't boot? Is that correct?
Userlevel 7
Badge +4
Daniel MACMURTRY wrote:

email an password work.
my GP froze a day ago
walmart employee hard reset it at the mobile centre

Honestly? Take it back and get a moto G for the same price with better performance and specs. It'll probably work properly too. If you want to keep it, can you explain in some more detail please? So it froze, a walmart employee hard reset it, fixing it, and now the phone won't accept your google account even though you put in the correct username and password?

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