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Question

samsung a50 wont connect to network.

  • 11 September 2019
  • 4 replies
  • 273 views

Phone was working good the day before now it doesn't connect. Says "simcard not registered". Tried sim on other phone. It works. Tried resetting all settings including a factory reset. Also did a full power off and regular power reset.

4 replies

Userlevel 7
Badge +4
Is it a new phone? WHen did you get it?

At least you isolated the issue to the phone.

In network settings is it set to WCDMA/LTE (AUTO)?
Yes.
ALos going back to koodo to see if another sim card would work on it. I'm guessing the network banned my phone and the sim needs to be reset.
I tried all the settings. when wcdma only is selected, it finds networks, but I can't connect to them. All other options give me a error searching for networks message.
Userlevel 7
Badge +4
Yes.
ALos going back to koodo to see if another sim card would work on it. I'm guessing the network banned my phone and the sim needs to be reset.

THis is a good idea. Let us know if another sim card works

DId did you buy the phone in store or online?

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