Koodo Community

Samsung A5 - Internet not working - Tried online solutions and still stuck

  • 16 January 2020
  • 2 replies

All internet connections come back with “This site can’t be reached”. Tried all the on line solutions and have reset network. Internet connection is ok. Also can’t connect to Bluetooth in the car. 

Started yesterday. Everything great before then. 

2 replies

Userlevel 7
Badge +4


There are many potential causes for it. Which solutions did you try?

Koodo had an official link for this issue. I would suggest you try it https://www.koodomobile.com/en/help/i-cant-connect-internet

Userlevel 7
Badge +4

When you say internet, do you mean just the web browser?  Or all online connection like from other apps too?