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samsung a5 (2017) blue cart issue


If I'm not logged in, the Samsung A5 blue is the same price as the Samsung A5 black. When I log into my account, the phone's price is increased to $999. I was hoping to pick this up at the end of the month.

9 replies

Userlevel 7
Badge +4
That's weird. Mine show @ 460$...


Userlevel 7
Badge +4
Where is it showing up as being $999? On the phone page, under tab or retail price, in the checkout, etc.
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

All of them, but only while logged in. I was thinking its browser, but I've tried Edge, Chrome and Firefox on three different computers.
Userlevel 7
Badge +4
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

Could you take a screenshot and post it here?
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...


Userlevel 6
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

have you tried clearing your cache and browser history?
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

Yes, and on multiple browsers and different machines, adding it to the cart before logging in and after logging in. Always the same.
Userlevel 7
Badge +4
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

Since 999 seems a placeholder, you may have discovered a bug.  Maybe time to send a private message through Koodo's Facebook page to see if they can confirm anything for you.

Userlevel 7
Badge +4
Allan wrote:

Where is it showing up as being $999? On the phone page, under tab or retail price, in the checko...

At this point, I would contact Koodo via a pm on Facebook or dm on Twitter. It appears to be something that needs to be fixed on their end.

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