Koodo Community



S6 Water Damage

I've had my S6 for less than one month.  It sustained some water damage kayaking.  Does Koodo or Samsung provide any coverage for replacement or repair?

2 replies

Userlevel 5
Sorry,  water damage voids your warranty

Userlevel 7
Hi Cyrus,

The default manufacturer's warranty does not cover accidental damages such as water damage. However, if you did purchase Koodo's extended warranty, you get to put an accidental claim through that warranty and get a replacement device sent to you.