Koodo Community



S4 repair issue

I had the Samsung s4 repaired due to freezing and not receiving calls etc. When I got the phone back , I noticed it is not running on the LT network anymore but on G4 - why would that be ? Is the LT not faster ?? The phone is only 3 month old and it had to be sent out twice!!!

2 replies

Userlevel 7
Either a) there is no LTE signal to pickup/it's weaker than 3G/4G or b) you have it turned off in your settings. I suggest checking to see if you actually have LTE enabled on your phone. You settings could have been changed after repair. Which can be found under mobile network.
thank you for the response.will check