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S4 not receiving texts


My S4 does not receive texts. Can anyone help?

6 replies

Userlevel 7
So you can send texts but not receive them? Can you make/receive calls? Try removing the battery first and putting it back in. This basically "refreshes" the phone.
Yes I can send texts, but not receive them. I can make calls, but cannot receive calls. I tried removing the battery and SIM card last night and that solved nothing.
When I tried calling my cell it just went straight to voicemail.
Userlevel 3
Hey Dustin, I recommend giving our techs a call. Please dial 1-866-995-6636 #6 from a land line and they’ll be able to assist you further. ________________________ If you see a good answer, give it a star.
Userlevel 7
Badge +4
I think you have the do not disturb feature on (Blocking Mode) ->Settings->My Device tab->Blocking Mode
I'm having the exact same problem with my S4. Did you find out what was wrong?

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