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S GS2x to HTC ONE m7, can't acces to 4G


Hi, I've change my phone (Samsung Galaxy S2 x) for a HTC one m7. I have 600Mo of Internet 4G on my plan, but I can't acces to it with my HTC, everything else is working, Data are activated but it said disconected. What do I do to get Internet via 4G?

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Userlevel 7
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According to this link, the HTC does not use the same frequency bands that Koodo has for LTE. It uses 800 MHz, 1800 MHz, 2600 MHz http://www.phonearena.com/phones/HTC-One_id7678 This is why your HTC cannot connect to Koodo's LTE Koodo uses HSPA+ 850/1900 LTE Band IV 1700/2100
Userlevel 7
Dennis wrote:

According to this link, the HTC does not use the same frequency bands that Koodo has for LTE. It...

Wow I totally missed that it's an HTC ONE. And thought it was the one V. Thanks
Userlevel 7
Badge +4
The HTC ONE does work on koodo depending what model you got. It's probably because you have to set up the APN settings to those of Koodo's. Follow this setup process and let us know if it works now http://koodomobile.com/en/on/switch2koodo-step-3-c.shtml
Thank you Paul and Chad, I set the APN and it works now!
Userlevel 7
Badge +4
Benoit Séguin wrote:

Thank you Paul and Chad, I set the APN and it works now!

I thought so, good to hear it's working for you Benoit. -Please star the answer that helped you solve your issue to help others in the future -

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