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Reverse Tab Amount after Return Online Upgrade Phone


Hi Everyone,

Does anyone have experience with returning online upgrade phone? How long does the process take to remove/reverse the tab associate with the upgrade? 

Thanks.

8 replies

Userlevel 7
Badge +4
You can only return it if it is within 15 days of purchase
Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phone.Phone has already shipped back and was received by Koodo last Friday.  But I don't know how long does the process take to reverse my tab back.

Tab started showing on my balance.

Userlevel 7
Badge +4
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

It should take a few days.  Are you looking to purchase another phone on tab?
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

Yes, I am, that is the reason that i want the tab to be reversed ASAP 🙂

Userlevel 7
Badge +4
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

If you dont see the tab reversed in the next 2 days I would contact the webstore
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

Thank you!!
Userlevel 6
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

I just returned a phone myself. Expect 5-10 working days before it's processed at the warehouse. It took 2 weeks for mine. If your contact the Web Store, they will tell you the same.
Userlevel 6
Logitechcam wrote:

Hi Dennis,

Thanks for your reply.

I asked to return it the first day after i received the phon...

And I mean two weeks AFTER they received it.

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