Have had my phone on a seasonal hold for 3 months and am now trying to reinstitute a plan, but it won't allow me me to do so. Keeps telling my an error has occurred and to try later. Have now been trying for 2 days. Samsung note 2
If you are fishing for a plan that you previously had and which has been discontinued, you won't get anywhere. You have to pick something from what's currently available.
If indeed, there's an error on the website, call customer service, tell them you get a bug on self-serve and they should be able to fix you up with something currently available at no extra charge.
1-866-995-6636 from any phone or *611 if your phone is still working.
If indeed, there's an error on the website, call customer service, tell them you get a bug on self-serve and they should be able to fix you up with something currently available at no extra charge.
1-866-995-6636 from any phone or *611 if your phone is still working.
There was an issue with the self-serve, but problem has been resolved with a phone call and fee has been waived.
Reply
Help
Shortcuts
Bold
Ctrl-B or Cmd-B
Italic
Ctrl-I or Cmd-I
Underline
Ctrl-U or Cmd-U
@Mention
@username
Upload image
Maximum file size: 2MB. Allowed image types: .jpg, .png, .gif.
Embed media
Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.