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reapir status


My phone was sent for repairs 2 weeks ago and I haven't got any news from Koodo... I have checked the repair status on the link provided, but keeps showing that the repairs should have be done by the 24th of January... as for the 30th still nothing has changed. please help

2 replies

Userlevel 7
Badge +4
I recommend contacting Koodo via private message on facebook and something will be able to get back to you within a business day
Userlevel 7
Badge +4
Or if you can contact the location you dropped your phone off, they should be able to tell you your repair status.

I sent my phones for repair before and  the store didn't contact me even  my phone was back to the store for awhile( few days)... It happened once. I received phone call from the store other times.

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