Koodo Community




I'm trying to reactivate my phone. Is it available online?

2 replies

Userlevel 7
Badge +4
Not sure what you mean by 'reactivate.'

If you suspended the phone as lost or stolen, and your plan is still active, you can call Koodo, and have it restored to service.

If your plan was cancelled, then you would have to open a fresh plan with Koodo and activate your phone on that account with a new SIM.

Userlevel 7
Badge +4
Reactivation is done over the phone for security reasons. Why was your line deactivated?