Hi everyone, so here is the story ...
September this year I switched from an iPhone to Samsung S7 - same number with a better plan.
Lately I have noticed some people not responding to my texts (after speaking to them in person) because they had not received them.
Low and behold, I discovered I was also not receiving some of their messages.
I say some messages because a few message have gone through and seems to be in short bursts.
Given I had iMessage previously I did de-registered from iMessage - and have re-deregistered a few times just to make sure.
I have informed my contacts to delete me in their phone and re-add a new contact with the same number. Somehow this works momentarily, but is not a permanent solution.
I went to Koodo kiosk at the mall and received some very poor customer service - stating its imessage and that everyone I knew had to delete me and re-add me. Told her I had done the above but said there was nothing she could do.
I am not sure what is going on, and noticed another thread with a Koodo rep checking their "back-end" and hopeful this is a solution for me!
Thank you in advance for ANY help.