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public mobile promo


I have received an email offer to switch from Public mobile to Koodo with the same plan rate and a new $0 phone . But koodo store where I was supposed to redeem this offer wants to pay $55 and to pay an additional tab to get the phone.So guys at Koodo ,is this logic ?

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Userlevel 7
Badge +4
https://community.koodomobile.com/koodo/topics/port-from-public-mobile Refer here, we currently have a Koodo Rep looking into it and he will post his findings there.
Userlevel 7
Badge +4
@Ayman - looking into this with our team right now. Can you confirm which store it was that you went to, and if the email address you're using for this community is the same one you used with your Public Mobile account?

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