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Protection plan for cracked screen

  • 1 October 2019
  • 4 replies
  • 310 views

Ok I recently purchased a Samsung Galaxy S9. I had it a week dropped it and cracked the screen on the left top corner. I have the protection plan but it does not explain how much to fix the cracked screen. a full replacement is $200 i think. It is very confusing when you read the info. Anyone have the answer to this?
Thank you!!!
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Best answer by Paul Deschamps 1 October 2019, 20:28

The protection just replaces the phone it doesn't fix the display so the price is the price you stated
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4 replies

Userlevel 7
Badge +4
Do you have # to call ??
1-844-574-1839
Do you have # to call ??
Userlevel 4
@Itsenuf please call or visit phoneclaim.com/koodo to start a claim. If you are close to a local repair partner, the screen may be repairable for $49. If not then, as you noted, the entire device is replaced for $200.

@Paul Deschamps local screen repair is a relatively new feature of KPP but it's great when it all comes together!
Userlevel 7
Badge +4
The protection just replaces the phone it doesn't fix the display so the price is the price you stated

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