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Prorated Data


HI I'm new to koodo and im on my first prorated cycle with 9 extra days before first billing. My question is; will my data reset after these 9 days or will it be in the month after

4 replies

Userlevel 7
Your data will reset after the 9 days/after your billing date passes
Ahmad wrote:

Your data will reset after the 9 days/after your billing date passes

Alright thanks. Is to also normal that none of my data usage shows up on the self serve app for this first period?
Userlevel 7
Ahmad wrote:

Your data will reset after the 9 days/after your billing date passes

Yup. Thats norm when you first sign up or change rate plans. It will appear normally once your cycle resets
Userlevel 7
Badge +4
Ahmad wrote:

Your data will reset after the 9 days/after your billing date passes

If you're new to koodo, data use is zero rated (not charged) for the first 10 days. That would be why it isn't showing up as used yet.

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