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Question

Promot

  • 19 June 2019
  • 6 replies
  • 118 views


Promotional billing credits not listed on my agreement
but i cannot find Mothly bill credit
can you double check my agreemnet?
i can even find my bill creadt

6 replies

Userlevel 7
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This one?

yes
i can not find any promo bill creadit

Userlevel 7
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This one?


I think he meant on his bill. It can take up to 3 billing cycles before it shows up
Userlevel 7
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This one?

I think he meant on his bill. It can take up to 3 billing cycles before it shows up

Isn't that a screenshot of what his bill is? The other screenshot without is that's black and white is the agreement itself.
Userlevel 7
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The $10 off credit doesnt show on the service agreement. You should see it applied to your bill those each month starting likely on the first or second bill and as late as the third bill in worst case scenario.
Userlevel 7
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This one?

I think he meant on his bill. It can take up to 3 billing cycles before it shows up
Isn't that a screenshot of what his bill is? The other screenshot without is that's black and white is the agreement itself.

No, that's only the screenshot of the order screen @Goran. Correct me if I'm mistaken

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