Koodo Community

Community

Solved

process.com.google.process.gapps message


Eeek need help... My phone, internet,messaging applications are starting to freeze and this message pops up the process.com.google.process.gapps has stopped. What do I need to do to get my phone to stop doing this. My phone is only 4 months old. Do I need to reset to factory settings?

3 replies

Userlevel 6
Gapps is Google apps. This happened to me when I installed a rom improperly. By any chance did you install a rom?
Dont think I installed a rom. What is a rom first off? The last thing I installed on my phone was the Koodo self service
Userlevel 6
meggz015 wrote:

Dont think I installed a rom. What is a rom first off? The last thing I installed on my phone wa...

I recommend resetting the phone to factory settings and re-installing all the apps you have right now. If you require help on how to do a factory reset, feel free to ask.

Reply