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Prepaid service not available


I signed up for prepaid service. It's been 4 days and the service is still not available. It's an android phone. The network mode is on gsm/wcdma. The flight mode is off. I have tried restarting the phone. I also tried taking out the SIM card and battery for few minutes. But no luck so far....

4 replies

Userlevel 7
What phone do you have? Network selection set to automatic?
Galaxy ace 2x. Yes, the network mode is auto.
Userlevel 7
Teena wrote:

Galaxy ace 2x. Yes, the network mode is auto.

Is this a new phone from Koodo? Where did you get it?
Userlevel 1
Is the sim card activated?

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