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Prepaid credit not showing in selfserve account


So I had to change my prepaid SIM card not long ago and I bought it at the full $20 price, but the credit isn't showing up in my self serve account and I feel like I've wasted $20 and that's just not fair. Any help is appreciated.
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Best answer by Sophia 10 July 2016, 18:42

I'm sorry for any misunderstanding, Kamilia, but the $20 credit is only given when you open a new account... not when you change your SIM card 😞

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I'm sorry for any misunderstanding, Kamilia, but the $20 credit is only given when you open a new account... not when you change your SIM card 😞

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