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pre-paid phone cant receive calls


I have a pre-paid phone starting at the base plan and I can text fine. I dont have credit to be able to call anyone else but for some reason, nobody can call me. It doesn't even ring. I have gone through all of the settings. I have tried to get people to call me from the same province and a different province.

2 replies

Userlevel 6
Incoming calls are charged at the same rate as outgoing calls, so if you don't have any boosters, you can't receive any.
Userlevel 2
If you have the $35 plan that includes incoming calls then it should work. If you have the $25 plan your calls (incoming and outgoing) should work anytime after 7PM. If you have the $15 plan, you need to pay for a voice booster. Incoming and outgoing require a voice booster on the $15 plan, no voice calls are free.

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