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ported my phone from rogers.... can send texts but not receive them, need some help


Hello.  I've ported my phone from rogers to koodo.... it is a samsung galaxy s5 so far I cannot receive texts or phone calls, but I can send them out.  Please help!
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Best answer by Chad Burr 2 May 2016, 21:21

It can take 24 to 48 hrs for Rogers and koodo systems to get everything working right after a port. Check again tomorrow if you just did your port today. If it's been more than 48 hrs , contact tech support As always, make sure you restart your device daily.

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It can take 24 to 48 hrs for Rogers and koodo systems to get everything working right after a port. Check again tomorrow if you just did your port today. If it's been more than 48 hrs , contact tech support As always, make sure you restart your device daily.

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