Koodo Community



poor cell service

how do i swap my existing number to a new sim card?

2 replies

Userlevel 5
Go to koodo shop, buy a sim (or if you are activating then its free) then they will port your number over...
Userlevel 7
If you're already a Koodo Client, log into self serve and select the Phone tab. You'll see an option to change handsets. You'll choose the upgrade option and enter the new sim number. Your service will be transferred to the new sim.