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Plan not working


I am currently pay as you go and recently chose the $25 monthly plan. Its a good deal but unfortunately it won't let me make my free phone calls after 7pm. Says i dont have that booster whenits not required?

5 replies

Userlevel 6
Are you a prepaid customer?
Userlevel 7
Badge +4
Did you try to call locally or long distance, Julie?
Userlevel 4
Its Canada wide now so as long as your call was Canadian it should if went through. Did you try a battery pull and re boot. Sometimes this helps. If not give koodos a call and I'm sure they will be more than happy to help.
Userlevel 7
Badge +4
Melissa wrote:

Its Canada wide now so as long as your call was Canadian it should if went through. Did you try a...

$25 plan includes local calls(7pm). New $35, $50 prepaid plans include Canada wide calls(5pm) 😉
Userlevel 4
Melissa wrote:

Its Canada wide now so as long as your call was Canadian it should if went through. Did you try a...

Lol your right! I was thinking of the 35 plan and not the 25. ☺️
Thank you Mayumi 🙂

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