I have just changed my plan from a 20 dollar plan to the 30 dollar. I should be getting the option to now have voicemail and caller ID however I have not. Does the plan not kick in for 24 hours or something like that?
It should work instantly. Try doing a battery reset, which is taking out your sim card and your battery for about one minute and then restart your device. Also, confirm on Self Serve that the plan has indeed changed. (There may have been an error). If all fails, you can contact Customer Care for free on your phone by dialling *611.
Reply
Help
Shortcuts
Bold
Ctrl-B or Cmd-B
Italic
Ctrl-I or Cmd-I
Underline
Ctrl-U or Cmd-U
@Mention
@username
Upload image
Maximum file size: 2MB. Allowed image types: .jpg, .png, .gif.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.