Koodo Community



picture not working

My picture are not working in my text

2 replies

Userlevel 7
Badge +4
Is your mobile data turned on?
Userlevel 7
Make sure data is enabled in your settings. Picture messages require data access to work, but since your plan includes unlimited texting/MMS, you don't actually "use" data when you send a picture. If you don't have a data plan, however, make sure that other apps aren't set to auto-update/sync when you turn on your data or else you'll be charged for it. There's a thread around here that will detail how to enable MMS when you turn on data but disable data transmission outside of it. I'll dig it up for you.