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PHONE WONT WORK. GALAXY S7. 3 WEEKS OLD.


JUST RED LIGHT ON THE TOP. WONT TURN ON OR DO ANYTHING

4 replies

Userlevel 7
Badge +4
Is it charged? If so, try holding the power and volume down buttons for 10 seconds to force a reboot.
thank you that rebooted phone and now works. but did not charge. still wont charge
Userlevel 7
Badge +4
Tim Trotechaud wrote:

thank you that rebooted phone and now works. but did not charge. still wont charge

Check a different charging cable and a different charger to see if either is the culprit.
Userlevel 5
Still experiencing issue Tim? Please let us know. Thanks! 

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