Koodo Community

phone won't take a charge

I plugged my phone into my 2 cars, laptop, and all of them doing the same thing. Phone won't take a charge. I pulled the battery out all is clean, no moisture. Not sure if maybe the battery is dead and needs to be replaced.

2 replies

If you head into one of the koodo kiosks, they may be able to test another battery in your device(assuming its a device thats available). Then you can see if its the phone or the battery. Then you will already be there to send phone for repairs, if its still under warranty.
Userlevel 7
Badge +4
Are you using a different cables to test when plugging it into the phone? If so then it could be the be the battery or the port in your phone.