Koodo Community

phone will not retrieve message

is there a limit on the size of message you can receive?

3 replies

Userlevel 1
If it is a picture message, it will need Data to be activated for you to receive it. This won't count towards your data usage, but make sure to switch off all other background data apps if you want to avoid phantom data charges.
Userlevel 2
It can depend on the message. If it's a long text message, the limit is probably really high, like 1,000 characters. If it's a picture message, there shouldn't be(and if there is, would also be a high limit. Video messages must be 9 seconds or lower in order to be small enough to send.
Thank you both for your responses. I have learned something new today. Great help. Have a super day.