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phone service and actual phone suck


I am upset...i bought koodo phone...it hangs up, it wont stay on page...cant press buttons...plus i am due today...should have til midnight today...why cant i use my talk minutes...this is terrible business

4 replies

Userlevel 6
That's too bad - is it under warranty? Go to a shop near you to get it repaired...or maybe time to get a new one?
Cameron Jones wrote:

That's too bad - is it under warranty? Go to a shop near you to get it repaired...or maybe time t...

A new phone? he said he just bought it...SHOULD NOT HAVE TO buy a phone every year....the phone SHOULD LAST the length of the term.....INCLUDING THE CRAPPY BATTERY CONNECTIONS
Userlevel 7
Cameron Jones wrote:

That's too bad - is it under warranty? Go to a shop near you to get it repaired...or maybe time t...

Trevor your phone had a warranty. JONATHAN I replied to your first post.
Userlevel 5
Hi Danny, We'd love to help however we do not have access to your account here for privacy purposes. Can you please send us an email to: http://koo.do/11eMLdy. You'll need a valid Self Serve account for verification and while filling out the form select the 'Equipment' category. For immediate assistance, we recommend that you go to a Koodo shop nearby (http://koo.do/IVOQTV) and let a rep have a look at your phone. Thanks ________________________ If you see a good answer, give it a star.

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