Got a Galaxy Note 4 on a tab just over a year ago and got the warranty with it ($7 a month). Recently the phone crashed and will not turn on and so I called in to have it replaced/repaired only to find out that you no longer offer the Note series of phones. I was told a they do not repair phones and I would get a Galaxy S6 as a replacement. In what world is this a replacement for a Note? The two phones are hardly comparable. When I purchased the warranty I was told if it couldn't be repaired (which I wasn't even offered this option) then it would be replaced with another Note of equivalent series or newer. The S6 retails for less than the Note 4, so will my tab price go down? Not a happy customer here.