Ive been with Koodo for a while now and so far it's been great. That is until recently where I now feel very close to ditching them altogether. I recently upgraded my phone to a LG G7 one device. It began to have GPS issues where the map would kind of glitch out and show you at a 45 degree angle while driving. As I need a GPS for work, I sent my phone in for repair with Koodo. They replaced the main board and sent it back. Same issue. I sent it out again, and this time they did a software reload and sent it back. Same issue. So I asked the Koodo rep what my options were. They said that they would talk to their LG rep and their support team and get back to me. LG rep came back and said yes the lg phones have GPS issues nothing they will do. Apparently the protocol here would be to wipe my tab and give me a credit so I can get into a new device. It has been over a month and I have heard nothing. I'm ready to switch if something doesn't happen soon. The Koodo rep promised me a resolution weeks ago! Does Koodo have a loyalty department I could talk to?