Koodo Community



phone reactivation

Hi there i made a payment to Koodo  mobile, when will my phone be reactivated?

2 replies

Userlevel 7
Was your phone disconnected for non payment? There's a 35$ reconnecting fee. Unless you're on prepaid and in that case you'd need to choose a base plan after topping up. If your account went to collections (CBV) you'll need to call Koodo to discuss your account status.
Can pay the fee via my account?