Koodo Community

phone randomly cuts during voice calls

  • 29 January 2021
  • 1 reply

I have recently gotten and new phone from Koodo and the voice has been cutting out during phonecalls. It seems to be fine for a second then goes full on silent both with what I hear and others ability to hear me :triumph:

I don't think its a microphone issue as whatsapp calls work fine. Moving into areas with better reception doesn't seem to help. 

1 reply

Userlevel 7
Badge +4

Does the issue follow when you put your sim in your old phone?