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Question

Phone Not Working in America

  • 22 September 2013
  • 2 replies
  • 6 views

My mom (who is on my account) is on vacation in the US. I have the 'Int'l Dialing & LD Saver', 'International Voice Roaming', and the US Roam Text $15/400 Txt plan added on but her phone still isn't working, it'll only allow emergency calling and no texting at all. Is there a step I am forgetting? For what it's worth, it's a Samsung Galaxy Ace II X

2 replies

Userlevel 7
Badge +4
Try manually searching for towers by going to settings - more settings - Mobile Networks - Network Operators and let it search for towers, a list will come up of carriers click on T-Mobile or AT&T.
Try manually searching for towers by going to settings - more settings - Mobile Networks - Netwo...Thank you!

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