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Phone keeps sending same texts to people


Can someone help me figure out why my phone keeps sending same text to people, suddenly started sending people the last text sent up to 6x
Help!!!

9 replies

Userlevel 7
Badge +4
Hello Jack,

Are you in a low signal region? Maybe the phone thinks it didn't send the text when it actually did? Did you try restarting the phone to see if the problem is solved?
Userlevel 7
Badge +4
Are you using a third party texting app? If so try using the stock one and see if that makes a difference. If you have another phone or can borrow a friends, pop your sim card in that in see if it still sends duplicate messages.
I've had the same problem delayed messages and sent multiple times I have friends on koodo who are having the same issues when the message me my messages look fine on my phone but on the receivers end it was sent 3 to 5 times turned my phone off for 5 minutes and it seems to have corrected
joe depetris wrote:

I've had the same problem delayed messages and sent multiple times I have friends on koodo who ar...

This is happening to me too.  First time yesterday with one particular txt  and today it's doing it again but with different txts. ...and it's driving my friend crazy.  It doesn't show the repeats on my phone.We have tried both turning off our phones and it's happening again today.  What is going on?  I have the Samsung S5Neo...he's got iphone.  It even happens when my phone is turned off!!  Please help!!!
joe depetris wrote:

I've had the same problem delayed messages and sent multiple times I have friends on koodo who ar...

This is happening to me too.  First time yesterday with one particular txt  and today it's doing it again but with different txts. ...and it's driving my friend crazy.  It doesn't show the repeats on my phone.We have tried both turning off our phones and it's happening again today.  What is going on?  I have the Samsung S5Neo...he's got iphone.  It even happens when my phone is turned off!!  Please help!!!
joe depetris wrote:

I've had the same problem delayed messages and sent multiple times I have friends on koodo who ar...

I just posted twice...not through my phone lol...
joe depetris wrote:

I've had the same problem delayed messages and sent multiple times I have friends on koodo who ar...

I callled Koodo  (611) and they reset everything over the phone and I deleted the text conversation with my buddy that was getting all the texts I didn't send. Seems to be working
joe depetris wrote:

I've had the same problem delayed messages and sent multiple times I have friends on koodo who ar...

Ok thank you Ray!  I have deleted the entire conversation and had my friend do it too.  I also took out the battery.  So far so good but if it happens again  i will call Koodo for a reset.  
Thanks again!
Tina
Badge +4
To expand on Ray's comment, I was experiencing the same issue yesterday and earlier today. A call to Koodo's tech support department (611, options 6 then 2) appears to have fixed the problem. The rep will ask you to power off the phone for five minutes while he or she does a network reset at their end. Wait time was less than ten minutes and the rep was courteous and helpful. Thanks for the tip, Ray.

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