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Phone is Locked, Dont remember password


I changed my password and dont remember. I tried the "forgot password" but is still deosnt work. I turned off my wifi and data before i locked my phone. Is this thr reason the "forgot password" doesnt work? I have a Nexus 4

4 replies

I did that.i had to do a hard boot to reset my phone
Lyle Goddard wrote:

I did that.i had to do a hard boot to reset my phone

Will I lose all my items saved on the phone? (pics, contacts?)
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Lyle Goddard wrote:

I did that.i had to do a hard boot to reset my phone

Yes. I would try to plug in the phone to the computer and try to save as much as you can. When you try to power the phone off the phone manually, does it give you any options to turn wifi or data back on?
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Hard reset brings it back to fresh out-of-the-box. If you've been using default gmail settings and a browser on a laptop, tablet or other device, then your contacts will probably be synced there and readily available, but not your downloaded apps or photos. Warning: don't monkey around with it unnecessarily. Too many failed attempts at "breaking in" and the phone may end up in really serious trouble.

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