Koodo Community

Community

Question

People don't receive my messages?


Every time I send a message people don't receive them. My account has more than enough money it, so I don't know why this is happening. Can anyone help? (Basic 15$ plan ,Samsung galaxy s7 edge, and Canada B.C.)

3 replies

Userlevel 7
Badge +4
Hi River, did you happen to just port your number from another carrier to Koodo? If not is this a brand new account or have you been able to send messages prior to this? Are you sure messages are indeed being sent successfully? Q
Paul "Kid Android" Deschamps wrote:

Hi River, did you happen to just port your number from another carrier to Koodo? If not is this ...

Hmm it says there being sent, but I'm not sure. Yes, I was able to send them beforehand. This is a "recent" account not to old but not to new either.
Userlevel 7
Paul "Kid Android" Deschamps wrote:

Hi River, did you happen to just port your number from another carrier to Koodo? If not is this ...

https://community.koodomobile.com/koodo/topics/people-dont-receive-my-messages-qitlmgnus6ks

Reply